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Body Shops in Santa Cruz County

 

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Question:

Can you recommend any body shop in Santa Cruz County or on the Central Coast in general?

Answer:

I personally have dealt with only 2 body shops in Santa Cruz County, with Kraft's body shop and with Perrigo's Body Shop.


Kraft's Body Shop
6100 Soquel Ave
Santa Cruz, CA 95062-1948
(831) 476-3232
map it on MapQuest

The first experience was in February 2001 when I had damage on the front of my chameleon blue-green Firebird. They replaced the headlight and repaired everything so that it looked like new. They had to paint the front bumper and a side panel and did a great job blending the color - actually they ended up painting the complete front including the hood and doors up to the rear side panels.

Less than a year later the paint started to come off on the hood. In the corners bubbles between the paint and the clearcoat developed. I brought the car back to them and they repainted it (not everything I presume) under their warranty.

Soon afterwards I sold the Firebird so I cannot speak as to how long the second paintjob held up.


In September 2005 I was rearended in my 2004 Mazda RX-8 and I got an estimate from Krafts. Their shop is really close to my home so they are very convenient for me.
I also got an estimate from another shop, Perrigo's Auto Body Shop. Kraft's estimate did not include a new rear panel because they were planning to pull it straight. This panel had been pushed in by approximately 8 inches, so it was substantially damaged and they were not going to replace it on a last year model vehicle? (A vehicle that looked like new inside and out!)
Perrigo's estimate included a new rear panel and therefore was $400 higher. Therefore I left the vehicle at Perrigo's shop.


Perrigo's Auto Body Shop Incorporated
(831) 423-3251
251 Washington St
Santa Cruz, CA 95060
map it on MapQuest

As described above, their estimate was more comprehensive. They ordered the parts and 3 days later started to work. Note that while Kraft's rep had estimated 3 days to repair this shop spoke about 10 business days. In the end it took them 6 business days not including the 3 days until the parts were delivered. I was very pleased with them. I wonder how Kraft's people would have done it in 3 days only.

Kraft's is certainly the bigger shop. More guys working there, and a less personal atmosphere. No way you could walk into their shop and watch them work. At Perrigo's, when I dropped off the car, they asked me to come in and they showed me the new parts that had been delivered.
When I picked it up a week later, 3 guys were detailing it. It looked great. The owner also gave me some tour. They had quite a few nice cars there, e.g. a Crossfire convertible, a 911 (approximately 2000 model), a classic 1964 Volvo and a Miata. The only boring car in their shop was some Chevy Silverado pickup truck. My point is, and I had noticed that before I dropped my RX-8 off with them, that several owners who most likely care for their vehicle a little more brought it there. At Kraft's I was not able to look inside the shop but on the lot I saw the regular mix of an Altima, a Camry and a Malibu. You get the picture; if I'd drive a Camry I would not care too much either.

By the way I had gotten the recommendation to go to Perrigo's by a friend who takes great pride in driving a 1977 Alfa Spider. She had made bad experiences with Kraft's and was very satisfied with Perrigo's, just as I am.

I am insured with AAA and both shops are on AAA's network.



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Comments:

2008-07-30, 19:27:29
anonymous  
rating
Thank-you for your feed-back about Kraft's it was very helpful!! I drive a high performance car so it's so important to get useful knowledge at this inconvient time!! Thanks again, Jane
2008-09-21, 12:56:16
anonymous  
You can also try Santa Cruz Auto Body...
http://www.santacru..tobody.com
2008-11-09, 00:23:19
anonymous from United States  
I just had some collision (I hit a deer) repair done and while I was at it, I had the guys at Perrigo's repaint my '98 Jetta. This guys were a pleasure to deal with from the moment I called to ask if this was something they would be willing to do. The whole experience was painless, friendly, and down right enjoyable. I couldn't imagine a better experience with a body shop.

The car looks absolutely amazing! It body is straighter than it was shipping off the factory. The paint is flawless. They detailed everything including the interior before I picked it up. These guys are amazing!!!

If you're looking for a great body shop, look no further than Perrigo's!
2009-08-15, 11:27:44
anonymous from United States  
I had a bad experience at Perrigo's. I had front fender and bumper damage (thanks to that cell phone talking tourist driving on mission st). I first took the vehicle tp perrigo's before i had a settlement or paperwork from insurance co. and asked for a quote. The quote looked competitive and listed all parts as oem - not aftermarket. when my check and paperwork came from the insurance co. they asked to see it and i handed it over when i dropped off the vehicle. (the insurance co. had listed aftermarket parts in the paperwork - but the check was just enough to cover Perrigo's quote with original parts). without telling me Perrigo's used the cheap poorly fitting aftermarket parts. when i picked up the vehicle i pointed out the gaps and they agreed to swap one small trim piece. an aftermarket chrome bumper accent looked fine so i agreed to leave it -- now it is rusting less than a year later! they also returned the vehicle with a cracked rear view glass and tried to convince me that it must have been that way when i brought it in - which it wasn't... the paint on the car looks fine but i am worried about the quality of the aftermarket fender.
2009-10-10, 01:04:55
anonymous from India  
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