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Connecting a Motorola V phone with your PC - USB Data Cable problems


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I bought a new, unlocked Motorola V400 mobile phone on ebay. Since this phone has a (VGA resolution) camera, I wanted a data cable to connect the phone with my PC.
The data cable allows to transfer pictures, mp3 files and address book data between phone and PC (Outlook).

I found various offers on ebay that were very low priced.

"Motorola V551 V300 V330 V400 V600 USB Data Cable + CD"

The description for this product is typically like this:

  • 100% Brand New High Quality USB Data Cable w/ Driver
  • Quantity: 1
  • Start syncing data for your phone with this USB data cable with driver.
  • Connect your cellular phone with your PC/Laptop by the USB port to perform data transfer, fax and modem operations on GSM and TDMA products.
  • USB Driver is included. Driver configures the computer's COM port 4 (COM4) to be a USB port so that TrueSync can be used with the cable.
  • Note: TrueSync does not allow or recognize a USB connection; however, this data cable will configure the computer's COM4 to be a USB port. After installing USB driver, choose COM4 as your connection in TrueSync.
  • USB is supported on Windows 98/2000/ME/XP, not supported on Windows 95/98 1st Edition or Windows NT.
  • Act now while this offer lasts!
  • For use with: Motorola
  • Compatible with: A630 / A830 / A835 / A840 / A845 / A860 / A920 / A1000 / C305 / C341c / C343 / C343cr / c390 /c698p / C975 / C980 /E310 / E398 / E550 / E815 /E815m / E1000 / E1070 / M800 / M900 / ROKR E1 [E790] / T720 /T720c / T720i / T722 / T722i / T725 / T300p / T730c / T7 / V60 / V60t / V60c / V60g / V60i / V60p / V60s / V60v / V60x / V65p / V66 / V70 / V80 / V120 / V120c / V120e /V120t / V120x / V260 / V262 /V265 / V265m / V266 / V276 / V300 / V300m / V330 / V330i / V400 / V400p / V500 / V501 / V505 / V510 /V525 / V525m / V535 / V540 / V545 / V547 / V550 / V551 / V551j / V551m / V555 / V557 / V557p / V560 / V600 / V600i / V600m / V620 / V635 / V635i / V710 / V710m / V810 / V872 / V975 / V980 / V1050 / MPx220 / Timeport 270 / 270c / 280 / 280g
  • 206939"

I bought a combo of
  1. cable
  2. driver CD
  3. travel charger

for $0.99 plus $5.95 shipping.

With sales tax it came to $7.02. I already had a travel charger and a car charger, but hey - a spare charger cannot hurt, or?

The product arrived within 4 days.

I put the CDROM in the laptop (Windows XP),
plug the cable in the phone,
other end of cable goes in laptop's USB port.
computer recognizes new hardware
but fails to install the proper drivers.

I spend 12 hours over 2 days downloading various drivers and software tools.

Appears that the content of the driver CD (P2K drivers) is indeed needed, but you can download it for free from many many sources on the web (legal downloads)

Ideally you will also want a software application that does the synchronization. The drivers alone don't do you good. There are illegal copies available on the web, or in P2P file sharing networks, or you can buy "Motorola Phone Tools" from these guys:

As I said, I am not a computer novice, and after combined 12 hours of trying, I figured the cable may be bad. My cable has a print "V60" on it. Maybe not quite as compatible as I thought?

I went to the mall and bought an official Motorola Data Cable ($27.50 including sales tax).
Plugged it in, worked right away.
For 27.50 you don't even get a driver CD and of course no application either, but you get a functioning cable.

What about the cables on ebay? I found out that this is no single occurence. Many other customers have made the same experience. Those $0.49 cables are not working reliably.

Can can I do? Sure, I can mail the defective cable back to the ebay seller and get a refund of 99 cents (actually a loss after paying for shipping it back!)

The way I see it, I got a spare travel charger - which actually does work -, and hopefully one more positive feedback, all for $7.

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You are on page 8 of 13, other pages: 1 2 3 5 6 7 [8] 9 10 11 12 13
2007-03-25, 06:32:43 from United States  
I am using Motorola C975, I have data cable. But my software CD not working. Pls. help me to get free download USB software to connect my set to my PC...
2007-03-27, 18:47:54 from United States  
can someone please help me download a free version of the motorola phone tools? i have the usb cord.. but i don't have the CD. i dont want to have to download it .. can someone tell me where i can download the software?
2007-03-31, 11:23:47
anonymous from Senegal  
I have a phone motorola v60 but I didn't the driver
Please help
My Mail is
2007-04-01, 02:58:25 from United States  
Okay people. There are a lot of comments and I'm NOT reading them all. But the ones that stood out, I will do my best. First off, to everyone with a motorola phone; you have to register, but it's a small price to pay. (That is, it's free) With Motodev you can get things such as universal driver installers (free download) which will work with any properly functioning usb cables, you can get a UID extractor so that you can change your games by PC using MIDway (also downloadable), hints and tips, FAQs, etc. Anywayz, for the guy who couldn't get his phone to turn on, if you still have it and it still doesn't work, try removing the SIM card and reinserting it. It's a common problem with Motorolas. Also try removing the battery and SIM card and (unorthodox, I know) bang your phone against something hard. Also bang the battery. For some reason, it tends to work.
2007-04-02, 06:59:00
anonymous from India  
my motorola c975 is not reading its memory card .i had formated it by system.pls help me out .as i am in india and motorola c 975 is not sold here so iam not geting any help from motorola srvc center.
my mail id is
2007-04-03, 12:01:55
anonymous from Canada  
hey add me on
2007-04-04, 10:27:02
anonymous from Netherlands  
can someone help me!?! my motorola V3 doesn't connect to Motorola Phone Tools, I tried it with another USB cable but still it doesn't work, firewall is also unlocked.. :( please help me!
2007-04-05, 07:00:24   (updated: 2007-04-05, 07:02:00) from United States  
Hey anonymous. I need you to email me a few things; first of all- have you had your phone connected to motorola phone tools before? what os (windows, linux, etc.) are you running? Be specific please. If it's windows xp, click start--->right click 'my computer'--->click properties---> click on the hardware tab---> click device manager. Scroll down to the about the middle. There should be an expandable tab there called 'Modems.' If it's not expanded, click the + sign to the right. Is there a yellow/black exclamation point (!)? If so, disconnect the phone, uninstall the device (Motorola Modem). Then follow the steps to connect your phone through Motorola Phone Tools. Any more problems? Email me. I'm an expert. (Not really but I can probably help with any windows problems.)
2007-04-08, 23:06:02
anonymous from Oman  
I bought a data cable and motorola phone tools CD. But while installing my motorola v3x in my windows 2000 system it is developing a problem. it says some driver is not sufficient. can someone pl help me? what needs to be done?
2007-04-10, 11:16:08
Tocarra from United States  
Has anyone got motorola phone tools from limewire? I'm scared to get a virus. What size should the file be? Should I download a zip or exe? I don't want to download another p2p if I don't have too. Thanks in advance!

Keywords: junk
2007-04-11, 13:42:30
anonymous from Netherlands  
You all need Linux ,, and problems solved
2007-04-11, 16:05:19 from United States  
great site. Does not solve my problem though. I have a Motorola V555. When using the Motorola Pone Tools when I get to the Multimedia and try to transfer ringtones, it stops working. when I close the multimedia out it works again.
2007-04-11, 22:03:30
anonymous from United States  
wow, the same question, over and over again. the answer is in front of you, open your eyes!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

2007-04-13, 18:02:12 from United States  
Hi I have a moto L7c and i want to know where can I do an internet download of mobile phone tools for free

2007-04-13, 22:06:51 from Vietnam  
I buy the motorola C975. But not connect with computer. Help me!
Thanks you very much!
You are on page 8 of 13, other pages: 1 2 3 5 6 7 [8] 9 10 11 12 13



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