I have written at length to the agency Support Center to investigate this matter.
PLEASE read, and be aware of the contradictions the agency offers in their letters of explanation. Also be aware of what they consider their prime objective.....Protecting the company image!!!!!
They have hidden her profile, though they continue to allow this lady to communicate with EXISTING clients she has contact with through the agency! She is only NOT visible to NEW clients through a search of profiles on the agency site!
In other words, this agency continues to profit on her, while she is being investigated for scamming!!! And she continues to scam more men!!!
These are the letters to date!
Date: 22 July 2009 XXXXXXX.
As a matter of courtesy, I am informing you that Gallina P #4942 is now listed as a scammer on various internet sites!
My letter to her dated 19/7/2009 which she declined to answer, gives a summary of details which relate to the matter.
I am seeking legal action against this lady via a web site agency I have successfully used in the past for these matters.
Date: 22 July 2009 Olga Orlova
Thank you for contacting Uadreams.com. We are always happy to hear from you and assist you with any questions or concerns.
Our goal is to personally answer your e-mail within the next 24 hours.
Thank you for contacting UA Dreams.
Uadreams.com Customer Service
Date: 22 July 2009 Olga Orlova
Hello Dear XXXXXXXXXX,
Thank you for your email and using our services.
It's very unpleasant for us to see this kind of information.We have found the web sites in internet where you put Galina's pictures with the name of our company.
We will make our own investigation and if this information is confirmed we'll close Galina's profile as there's no place for scammers in our agency.
Meanwhile having known you as our valuable and loyal client for us it was very sad to read what you wrote about Galina and Uadreams on the sites. From your comments it looks like Galina was scamming you with our help and we covered her. You know that it's not true, why did you write this then? It will be very harmful for our reputation and we would appreciate if you take off the pictures of Galina with Uadreams watersign and will take off our name from your comments.
From our side we promise to investigate the case and take strict measures.
Sincerely. Uadreams support center.
Date: 22 July 2009 None
Thank you for your letter and comments.
Once you have investigated you will see that the letters and emails are legitimate.
I had similar experience last year, 2008 visit, with Tatyana M #8164 from Poltava, who requested requested to go shopping for perfume while I met with her. In personal email to me, requested $50 US per week for English lessons. I wrote to you about her as well. Other ladies I was to meet 'disappeared' the week before I arrived, as happened at Simferopol office, or once my flight was arranged, ladies were unavailable as happened at Kremenchug and Lutsk offices!!! So at the offices I did visit, I met with other ladies whose intent was to take me shopping for designer clothes and swim wear!!!
This year I also met with Anna B #8159, Poltava, who felt that as she was able to speak English, was saving me money in translation fees, so I should spend that money on perfume for her. As a stranger in a strange land, to be in a shopping center and have a lady in tears because I was questioning her motives was VERY uncomfortable. I reluctantly agreed and paid for perfume she requested. After that, she barely spoke to me as we were in the taxi and I returned to my hotel. I have had no further contact with her!
I left written comments with Oksana, Manager, from Poltava agency.
Other ladies I met with on these trips either didn't know much about me, though I had written to them for some time, or/and requested huge amounts of money for taxi/travel expenses.
From these visits, I have felt like a walking bank account rather than someone who is seriously considered as a potential partner. I hope you can appreciate the frustration, disappointment and waste of time money and emotions experienced.
I am serious in my attempts to search for a partner, though I am VERY concerned about the integrity of the ladies that I have written to and met so far!!! As you can see, I continue my search through your agency, and hope for better results!!!
I await the results of your investigation and will subsequently agree to approach that site to have photos and your company name removed in light of decisive action taken!
Would it be possible to have those photos without the company watermark? I believe that she will continue to SCAM as she is listed on other 'dating sites' as well. Others need to be aware of her!!!
Date: 22 July 2009 None
Another comment please! As you can see from her personal emails, her written English is quite good, yet she insisted on having a translator with her most of the time. The times we did not have a translator in our company, the phrases and requests she made of me indicated that she had good knowledge of English.
I would be happy to hear your comments about this also, and although its only my word, I can tell you many examples of her remarks in English that lead me to recognize that this woman SCAMS money for English lessons that are NOT necessary!!! Also ALL the time and money spent with translators was not necessary.
Date: 23 July 2009 Olga Orlova
Hello Dear XXXXXXXXXX,
Thank you for your detailed comments on this matter. We really appreciate your cooperation.We will inform you on the results of our investigation.
First our manager needs to meet with this lady to hear her comments on this matter.
On our site you can find a page http://www.uadreams..tiscam.rpx
with the article UADreams follows Anti-Scam policy. There we discribe the scammers feautures and ' We warn our clients against sending money to female members, and we ask clients to inform the agency about ANY money request initiated by a female member, for any purpose.'
You see our agency provide our customers with translation, correspondence forwarding, personal meetings and we cannot control what's happening with our customers after they meet each other. It's personal matter.
If you met this lady and saw that she speaks English enough why then you sent her the money for English lessons? If you saw that her letters are of scam content why did you sent her the money? You seem to be very experienced in internet dating.You could easily order English lessons through the agency for this lady and our professional teacher would improve her English.
On one hand we understand that you are a warm hearted person and wanted to help your lady but still you should first know the person well and trust the person before you decide to help her financially.
One visit usually is not enough to check feelings. There should be some futher communication and possible meeting and when you see that she's serious about your future together then it's appropriate to help your lady financially.
We wish you a great day. Sincerely. Uadreams support center,
Date: 23 July 2009 None
Thanks for the reply.
I actually visited Gallina 2 times this year. In March then April. Her manner and behavior convinced me she was serious. Alla (translator) said Gallina is straight forward person, and if she invites you again it means she is interested.
(Alla also said Gallina is a popular girl, and hinted that she has a boyfriend...This was a brief conversation just prior to my second departure from Sumy!)
So when I was invited again, I thought this beautiful woman was serious. I took many expensive gifts to her, perfumes and jewelry. Also paid for many gifts while there. Like shoes and bag which she said she wanted for her birthday in May!!! Some jewelry she wears in her new profile photos was left at the agency with Alla, who agreed to present it to her for her birthday. A few weeks after I left, I noticed Gallina had new profile photos, wearing the gifts that I had given, jewelry shoes etc. I thought this was strange for someone who had indicated we had a possible future together, that she would want to attract more men! So I wrote to her and challenged her. Thats when she asked for assistance with English!
As you will see from the correspondence, Gallina first asked me to 'help her with English' in agency letter dated 29/4/09. While there, Gallina had said she wanted to learn English and money for lessons would help. She told me the lessons cost 50UAH for 1 hour. As I had spent so much, travel, time, emotions and gifts, I thought I have given so much, I can give a little more to see the results. My intuition could be mistaken!!! I sent her some money on May 1, 2009 and indicated that I didn't have much money, to see if it was money she wanted or me! It was collected May 5 2009. After this she didn't write to my email again! Nor did she write to me from the agency!!! I was worried something had happened to her.
2 weeks later I wrote to her at the agency, to offer her birthday wishes. She did not mention the money in her reply. I became suspicious and challenged her after that. Since then the situation deteriorated with her claiming that I was jealous and tried to possess her. Many of the comments she made didn't make sense, including saying she would visit me in Australia! Absurd! I challenged her about that too stating its difficult and probably she could only come to me if we were married, which she would know! She kept luring me with false hopes! The FACT is she grabbed the money and didn't write agency letters or emails to me after that time.
After 2 weeks of silence I wrote to her at the agency. During this time I saw her on the agency web cam. She had written in emails that her phone was broken and didn't know when she would get a new one. On the web cam, I saw her with a NEW phone and that she was possibly meeting with someone who was in the agency at that time!!! I concluded that my money was spent on a phone!!!
I sought clarification of her behavior and words and what I had seen. She avoided answering and became angry! In her letters she states she has answered me, though I still don't know what happened with the money! She is a pathological liar, and very good at it! My work in Forensics has given me understanding of these processes, and in time ALL lies become obvious. That is also why I continued to give her what she wanted. There was chance that she was serious or an accomplished liar. Only time would tell!!!
Her behavior is that of a scammer. Giving false hopes and getting as much as she can, then abandoning her victim! The gifts, shopping, the money for English...She played me well!!! While there, I was convinced that she had sincerity in her heart.
(She also told me that she didn't have an email address when I was there, and only got one after meeting me. Later she writes that posting her as a scammer, she received many letters from men calling her a scammer! She has many victims!!! She told me she is listed on other dating sites! See her last letter to me!!!)
Had I continued to only write to her through the agency, I would have been falsely lured and continue wasting time and emotions with someone who had no honest intentions! I would have even returned to visit her again, which is what she asked me to do! But her behavior shows that she sought others. While there, she said she was dieting for religious reasons. 2 weeks later she had new profile photos wearing my gifts! Basically she lied!!!
I conclude that she only wanted me to return for more personal profits.
As for her English spoken. There were occasional phrases. She mostly indicated she didn't understand. Her first emails indicated that also. Her latter emails prove she has a good command of English! See my letter to her dated 19/7/09. It has the 4 emails listed!
I understand that you cannot be responsible for what happens after people meet. In her agency letters she is cautious to not mention money, in fact she denies asking for money!!! She plays the agency rules as well...Clearly she has assistance in those letters to not compromise herself or the agency!!!
While she continues to operate through the agency, its appropriate that she is listed as a scammer, and others should be aware of this! I have received emails from other men thanking me for averting her scamming, and that they are now aware!
That is why she is now listed as a scammer on those sites!
Good luck with your investigation, you will need it...
Date: 24 July 2009 None
Another issue the Manager may want to address, in one of Gallina's letters she wrote about me needing 'brainless blonds'...I met another lady in Sumy while I was there...Yes she was 'blond', young and somewhat immature! Gallina would have only known about that from the translators. Seems confidentiality is also an issue!!!
The agency protects the ladies, but men...Seems that we are open to exploitation and NOT protected.
As I said...Good luck...
Date: 26 July 2009 None
To assist in your investigation, can I suggest that you read the agency letters I sent to Gallina from end of April 2009.
Also, if you give me your email address, I will forward to you her emails. That should be enough evidence about her request and acceptance of money! It was enough evidence for the scam sites to investigate and display her, and the Prosecution site to commence their process!!!
Date: 28 July 2009 Olga Orlova
Hello Dear XXXXXXXXX,
Thank you for more details and comments on this matter. This case is under investigation. We will inform you on the results soon.
Meanwhile could you please delete the pictures of the lady with our water sign and our name from your comments on the sites you published them on.
As you understand there was no our fault that this situation occured beteen you and the lady. We do not want our reputation as an agency to be damaged and hope you do not want this either as you've been our vailable client for long time already.
We wish you a great day.
Sincerely. Uadreams support center.
Date: 28 July 2009 None
Thank you for the update.
As you are aware, the initial request for money came via the agency! As stated, I have already had email comments from men in other countries thanking me for the information and offering their support by joining in the prosecution process.
Once there is resolution, action taken AND this lady no longer operates through your agency, I would welcome you sending me her photos without the agency watermark, so they can replace existing photos, then your request would be quite valid, and I will do my utmost to comply.
I look forward to your ongoing valued support and service.
Date: 30 July 2009 Olga Orlova
Hello Dear XXXXXXXXX,
Thank you for your time waiting for our answer.
We got the a letter from Sumy office:
We want to reassure you that we are do our best to protect both our male and female clients from scams and fraud.
After conducting investigation and questioning our client Gallina P. #4942, we have received the following results.
Gallina did not refuse to cooperate with us and helps well in clarifying whatever happened between you and her in correspondence.
She states that she had a pure intentions towards you and was very serious about you while getting to know you in letters and meeting you in our office in Sumy. All the problems began only when you left home and after she received money from you via Western Union.
At first, we asked Gallina about her remark in one of the letters about helping her with English
she said that during your meetings in Sumy you had to hire interpreters to help you in communication. You brought up the problem of her lack of English, discussed the possibility to attend English lessons and suggested to help her with CD English courses and probably send her favourite films in English that was supposed to help in her study.
Unfortunately, her knowledge of English is very limited. And to Gallina’s suppositions this was the reason that caused the list of the accusations and misunderstandings between you and her.
When she wrote you on her personal email about the need for money, she meant money for internet that she has to pay, not using agency services. After you left Ukraine it was your preference not to write mails through the agency, that is why Gallina created her personal email for your correspondence. But because of the lack of English and money, she could not write you as often as she could do it through the agency, as services here are given her for free. Gallina’s frustration about the accusations in scamming from unknown people that she got on her personal email after you posted her name and address on various scamsites is understandable. Spam letters of different character with offensive words or jokes being made of her have accumulated on her email account from people she doesn't know.
Gallina does not understand some of the accusations that you made of her because by no means she could explain to you that her phone sank in water, and she was lucky that her brother could take it down, dry it off and fix it. She also sees nothing serious in taking new pictures wearing the gifts that you presented to her. She likes making pictures for herself. And that was her only intention about it. Gallina says that she was not after your money, and she used it on paying English courses. However, she states that you did not even give her a chance to work on her English starting to accuse her.
In our agency list Gallina had a pure record before your request and was always considered to be a decent client. Gallina denies trying to use your correspondence to her own material profit. To her own disappointment the development of relations with you did not go the right path and after making several attempts to explain you everything and seeing that there can not be a way back she decided to refuse from correspondence with you.
We have also had a talk with one of our employees –Alla – about your concerns of Gallina’s popularity. Alla denies saying any of the things in the sense you mentioned. When saying that Gallina is a popular girl, she meant that obviously her client has beautiful looks and attracts men’s attention. In no case, she meant that Gallina has a boyfriend or goes around seeking ways to attract men. In no case the breach of confidentiality can take place in your situation as there are very strict rules about it for our employees. Considering blonds to be of lower intelligence is a very common stereotype in our country and no one takes it as an offence anymore. It is used in a wide number of jokes and sayings and known for all people here.
We are very sorry that we got such a situation here between you and Gallina, and we are sorry that the interpretation of some of the facts by you unwillingly harms our reputation.
Dear XXXXX, That was the letter we received from Sumy manager.
Now when we have both sides' stories on this matter we came to the following conclusion. Dear XXXXX with all respect to you we do not consider this situation as a scam one. It looks this way. You met the lady a couple of times with the help of the agency. You liked each other and wanted to develop relationship. You promised on a trip that you will help the lady with her English classes and later on you did so, that charackterize you as a man that keeps promises. Then the lady tried to explain you that it's expensive for her to communicate with you through internet cafe. After this you accused her of scam.
We are sorry but it's not a scam. In Ukraine and Russia it's common for men to make gifts for their ladies or support them finantially. Even if they break up men do not say that they were scammed.
We really regreat that it didn't work between you and this lady. She was very much interested in you.
That's true that we have a good record of this lady but after your request just in case we will supervise this lady. With this situation occured the lady preferes to keep her profile hidden for a while.
Dear XXXXX, all our customers coming to a trip sign Rights and Duties paper. We also have such papers signed by you. There at the point 7 You can read that the 'agency is not responsible at the client's expences during the meeting with the lady. The amount of expences is determined by the client himself and is completely under his responsibility. It's your choice to buy for the lady or translator food,drinks, etc. At the point 8. Agency is not responsible for passing any material goods (gifts, etc) to a lady by a client. Client bears responsibilty for passing material goods (gifts, etc) to the lady.
You read this paper and singned it in every branch you were at. That means that you agree with everything written there and have no complaints to us. Now with this situation that happened between you and the lady you mentioned our name on the sites in internet. As we promised we did our own investigation and unfortunately we cannot meet your request and delete the lady. We do not consider her a scammer.
Still we hope you'll take our name off those sites.
We wish you to find your true match.
Sincerely. Uadreams support center.
Date: 30 July 2009 None
Thank you for your lengthy and detailed report.
Much of what you have written appears on the surface to be reasonable. But there are significant discrepancies!
However, the fact remains that I sent her money as she requested.
She agreed to withdraw the money for lessons, then I did not hear from her again. From 1102 UAH, she didn't have enough to write a 'Thank you' email???. I know that internet services in Sumy are 6 UAH per hour!!! What do you mean she didn't have a chance to write something??? She disappeared with the money!!!
And YES, the services at the agency are free. After 2 weeks had passed with NO reply from her, I wrote to her at the agency! I wrote numerous letters, asking about the money and what she did with it! She did not at any point indicate that she had received the money or what she had done with it! What you write about this is NOT true! Her replies were vague, elusive and derogatory! As was her comments about 'blonds'!!! And that also is a distortion of the facts!
If you read the letters, you will see the evasiveness in her replies! This is NOT the actions of someone who, as you wrote 'was very much interested in you'!!!
The phone she had when I saw her on the web cam was NOT the one she owned when I was there! I doubt that is truth also!
I appreciate what you wrote about the 'Clauses' in the agreements I signed. You are not responsible for how I spent my money. She is responsible for her actions, and decisions to disappear with the money I sent her!
I have had people write to my email address which I have posted on the scam site...Letters of support! And 1 letter from her friend in Holland, saying that he 'knew' what I wrote about money transfer from Western Union was not true, as well as contesting many other FACTS even claiming that the letters I posted were not written by Alla! It seems that there has been some misinformation propagated in an attempt to vindicate Gallina!
I have posted the Western Union details there as well! And have been encouraged to write to Ukrainian Prosecutor General.
Yes you have conducted your investigation, and the facts of her conduct remains.
A serious lady would not abandon the one she '...was very much interested in...' I saw her on a number of occasions during those weeks that passed, at the agency office via web cam, and she CHOSE not to write.
PLEASE remember weeks had passed from her withdrawing the money to when I wrote to her again, at the agency. She did not write to me!!!
She scammed the money then abandoned me. Now she tells lies to her friends who write to denigrate me on those scam sites!!!
Read my postings there!
Also your few comments about my conversation with Alla, does not address the full extent of discussions I had with her!
On the earlier response you write that a man should meet more than once and have more correspondence before sending money to a lady. Now you validate Gallina's actions and cite 'In Ukraine and Russia it's common for men to make gifts for their ladies or support them finantially'. PLEASE, you can't have it both ways!!!
On other sites its claimed that Russian women would rather starve than ask for money, no matter how desperate their situation!!!
It seems you are at odds with how other agencies treat this situation!
While I was there, over 5 days I gave her more than $2000AUD in gifts and money! Then I sent her money via Western Union, as was her request when I was there with a translator! Yes, we had spoken about sending it CD's via mail, but she claimed NOT to have a computer, and that it would have gone missing in the mail anyway!!!
I'm sorry, but your reality and mine differs.
I had VERY strong feelings for Gallina. Had she written and behaved in a responsible fashion, all this would not be happening. Even if she chose to 'break up' as you say! But her letters and behavior does NOT support your conclusion!
I am disappointed in your decisions and you have a right to your opinion, and a duty to the agency.
I have rights also!
Date: 30 July 2009 None
I forgot to mention the profile photos. While there, Gallina stated she was on a diet, for religious purposes.
I had also paid for new shoes which were for her birthday. She said she would send me photos of the celebration, wearing her new shoes, and hand bag that I also paid for. (Which I never received either)
Within 2 weeks of my leaving, she had new profile photos!
Its not necessary for ALL to be discussed with me, but she knew she had new profile photos planned! The jewelry I gave and shoes were worn in the photo shoot too. What she told me about dieting for religion was CLEARLY not true! Wanting the shoes for her birthday was probably a lie also, as was telling me that she would send me photos of the celebration!
Then as I said, she collected the WU money May 5 2009 and abandoned me!...(Her birthday was May 17, 2009, and I had written to her for her birthday) She had nearly 2 weeks between collecting the money and when I wrote to her, to write to me...She didn't! This is how YOUR lady with sincere intentions behaved!!!
There were many discrepancies in what she said and did.
As there are many discrepancies in your report and the reality of my experiences.
She had ample opportunity to speak or write the truth, or to even maintain contact through agency letters. I had written MANY letters since leaving, (Have YOU read them???) and at no point did she write about collecting the money, English lessons or answer any of my questions. She finally refused writing after she realized about the scam site! Until then there was a game of avoidance on her part, and abusive, derogatory letters. NOT that she tried to explain herself. What is written is NOT true!
Yes, I kept my promises, but Gallina did not even show the courtesy of writing THANK YOU, or maintaining relations!!!
In summary, your report does not reflect the reality, and uses hearsay instead of facts. IF you had read the letters instead of relying on the Sumy office managers (Svetlana) version, the results MAY be quite different!
The local office manager would have a vested interest in maintaining a viable office, both for her workers and ladies like Gallina, who brings in much revenue through letters from men, and consequently, MAY be biased in her explanations.
I am merely stating that there is more than what you wrote in the report that should be considered, and was obviously explained in favor of her office staff and lady clients!
Again, if you view the FACTS, Gallina's behavior does not correlate with someone who had 'sincere' intentions, as your report tries to imply! And 'keeping an eye' on the situation, really does nothing to allay my concerns about this situation, how it developed and how it has been dealt with. It certainly does nothing to protect other men from the same occurring, especially if the FACTS have been ignored!
I have given gifts, and spent money on other ladies from your agency, and NOT listed them as scammers. I have done it in this case because it fits the criteria!
Date: 30 July 2009 None
Each time I read your 'Investigation' I find more flaws with the arguments and findings.
I had asked Gallina numerous times, through agency letters, about the money, English classes, her NEW phone, dieting for profile photos (NOT Religion).
There was MUCH avoidance of the TRUTH because the agency policy boundary had been crossed! Perhaps you can reflect on what you have written in 'Anti Scam' section of this site!
Your report claims Gallina had sincere intentions...
Her email May 4 2009... hi my love! i look e-mail seldom. because need money. i really want be with you. belief me. i forged my phone fall down in water. when i buy new, i don't no.... i feel good. how are you? you say truth, i need in you. i like you. i miss you. i kiss you. me withdraw (money) for lesson or no??????????????? by by by by by by by by my love. kisses
Жизнь без спама на Яндекс.Почте http://mail.yandex.ru/nospam
In the emails, I am her 'love'...The tone is different through the agency! Obviously meant to seduce me and believe there was a future with her!
She withdrew the money and disappeared! My next communication with her was May 14, 2009!
While the situation was still cordial between Gallina and I , this was my letter to her at the agency May14 2009 where I included birthday greetings, '...She goes to the agency, but doesn't write to me! Her emails are seldom! It wasn't like that at the start! She would write to me if I missed a few days! I get less letters now! I sent her 1102 UAH ($200AUD) for English lessons, withdrawn May 1, BEFORE her last email on May 4, asking if she should withdraw it! Strange? and haven't heard from her since! No thanks either! Is everything OK?'
Is that CLEAR simple and intelligible? I got NO response to those questions! YOUR explanation is...
'However, she states that you did not even give her a chance to work on her English starting to accuse her.'
This letter was through the agency! Where is the need for her English or money for internet? I asked numerous times after that, through agency letters, and still no response! Are your translators unable to convey the message, or are there attempts to avoid the truth?
'Unfortunately, her knowledge of English is very limited. And to Gallina’s suppositions this was the reason that caused the list of the accusations and misunderstandings between you and her.'
Does this mean she is unable to answer SIMPLE questions through the agency as well???
Her June 5 2009 letter '...As I remember, I have never asked you for money... '
This is a blatant lie!
Email April 24 2009...hi XXXXX! how are you? i don't no what you write. i don't understand. i feel good. i write seldom, because many money need. by... kiss...
I could continue finding significant flaws in your 'report.' It appears little more than a cover-up, ensuring you have protected Gallina, (and the Sumy office), and the revenue she generates for your agency!
Further, how ridiculous that an investigation is carried out INTERNALLY, by the manager of that office, when there are issues of that office breaching policy!!!
Understandable that you can write she has unblemished record! She is protected!
Olga, the amount of money sent to her was only $200AUD. Her behavior is whats contested. Was the amount I sent her NOT enough to keep her engaged? Not enough for a simple internet message 'Thanks, I got the money and used it for....'. Had Gallina acted in a manner conducive with someone with 'sincere intentions', none of this would be an issue!
Since 14 April 2009, I sent her 15 agency letters, asking and commenting about lack of acknowledgment of the money sent, and other issues!
Your finding about her limited English is unfounded. There was clear avoidance of the issue because it breached agency policy, which I also named in the letters!
This is recent letter from the Scam site!
Thanks Oz mate 2009-07-29, 20:48:17
(If you replace anonymous with a signature like NSW Blues, it will make conversation easier)
I implore you to send a notarized complaint to the Ukrainian Prosecutor General.
So Alex from Holland, The Australian HAS given Western Union number. I had given you the suggestion to sue him for libel, after you were claiming absence of evidence of money transfer as evidence of absence! LOL!
You seem very generous with others' money, aren't you? You were asking a victim to cut his losses and move on! What a wonderful advice on what others should do with their money! Did he lose his money, or yours?
'Alex' is a friend of both Alla and Gallina who claimed that the WU money transfer was 'NOT TRUE', because he 'knew' the truth...
Seems that propaganda has been prolific to cover the TRUTH!
Others (Foreigners) obviously have a different view of this situation.
As I stated, her behavior was that of a scammer, hiding her trail with vague and avoiding answers. Your report has the same flavor!
The initial request for money came via the agency! You have failed to act appropriately! Other sites 'suspend' profiles at the hint of money being requested, pending arbitrary investigation! NOT internal cover up reports!
As I said, had Gallina acted with the sincere intentions that has been indicated in the report, we would not be in this situation now!
I intend to pursue this matter further, as has been suggested!
Date: 31 July 2009 Olga Orlova
Hello Dear XXXXXX
Thank you for your detailed letter.
We really appreciate your cooperation in this matter.
Once again we'll have a talk to Galiana and ask her to write you a letter with her comments personaly. She'll write it though the agency so that we would translate it to avoid misunderstanding due her lack of English.
Please understand us that in no way we are trying to cover up Galina. But we want to be objective.
You mentioned already several times that the initial request for money came through the agency. You should take into account the fact that you were meeting with this lady in person and promised her to help with English. We see in her letter:I dont understand anything when we are talking on the phone... and you promised to help me with English. You remember?
It's not a scam. She just reminded you on your promise. You met each other you had some agreement some plans for future.
If it was suspicious for you why then you didn't write to support center right away that she's asking for money?
In our artical about Scam you can read
'We warn our clients against the sending of money to female members, and we ask clients to inform the agency about ANY money request initiated by a female member, for any purpose'
If next time it happens we would really appreciate if you inform us right away.
In the situation with Galina it's difficult to take someone's part. We accept arguments from both of you. And for us it seems more like you both didn't meet each other's expectations.
You believe that Galina is not sincere and is a scammer. Galina thinks that this is a wrong attitude to her and you are pushing on her. Unfortunately as a third part we cannot interefer with your relationship.
Still we try to do our best so that you were satisfied with the results of this case.
Sincerely. Uadreams support center.
Date: 31 July 2009 None
Thank you for the reply.
As I stated, I wrote over 15 letters through the agency, and did not get clear responses. I waited 2 weeks after I sent her the money EXPECTING that she would at least say 'Thanks I got the money and spent it on...'
After that I waited another 2 weeks without contact from her!
Her writing to me will NOT undo anything! She took the money and disappeared! I wrote this several times in letters to her without response to my simple and direct questions. Already stated, if she had conducted herself in a manner that was conducive to someone who had honest intentions, there would have been at least some comment made to me.
Do YOU respond when someone gives you a gift? Of course you do! She did NOT! There was a considerable passage of time, 1 month, and no attempt on her part to contact or continue relationships after the money had been withdrawn!
I understand there is notice in 'Anti Scam' policy about this. At the time, I still believed in her. Therefore, when she took the money and abandoned me, the AGREEMENT to help her, fell apart!
Hence her avoidance is what prompted the realization that she scammed me! She took the money and disappeared!
You asking her to write will NOT undo that fact!!!
I don't know what you mean that I am 'pushing on her'?
I gave her ample chances to respond, her attitude was evasive and she fabricated issues to validate her stance.
This is typical of the attitude when she wrote 'From the very beginning , since you left, you were blaming me, always jealous and talking about other men.'
Read my letters from April to May!!!
If that was the case, WHY would I then send her money???
There is NO validity in her words! She created these arguments to justify her abandoning me after she took all she could get from me!
Her responses now will be in light of what has happened.
Again, there will be NO validity in her words!
It will not be an honest response from her heart which was necessary at the time of our letters, and when I sent the money. Thats when she needed to write to me...NOT NOW!!!
Her attitude then was mercenary and opportunistic. She seized any chance to profit, then deserted me!
That is how a scammer operates!!!
I don't know what you hope to achieve by getting her to write to me!
There really is NO point. I am dealing with the situation as it should be, through the appropriate channels that deals with scammers!
As you are no doubt aware, she fits the criteria, and I have been offered sound advice and direction of how to go about dealing with this!
If necessary you can have a look at the scam site and read the postings!
There you will also see how Gallina and Alla's friend Alex, who tried to negate the issue, by defaming me and challenging my postings, saying they were fabricated, was effectively dealt with also!!! It prompted admin. to suggest further legal action! Alex did a disservice for Alla and Gallina!!!
In fact, he is responsible for drawing further attention to agency inconsistencies!!!
As for Gallina...NOW, she gets what she deserves!
Date: 02 August 2009 None
A reflection on how matters are handled at the local level!
I was writing to and met Tatyana M #8164 at Poltava office in 2008. She was leaving Poltava and returning to home town Nikolaev. I saw her on the agency web cam with her laptop, connected and appeared to be downloading. Later I received personal email where she requests $50USD per week for English lessons!!!
I wrote to you about her. (By the way, I'm writing to a lady in Nikolaev, and one of her translators is Tatyana M...Is she the same person I write about here?)
Now in light of what has happened with Gallina, you allow her to continue. Will she have same access to male client information?
Her long time 'good' friend Alla, is her translator. Who will ensure clients protection? Alla, the Sumy office manager...YOU???
Now Gallinas profile is hidden, so links to the agency are obscured! It appears to the public she is not on the site!
Outwardly, you maintain a clean record! But this lady continues to operate under the agency umbrella!
Whether for Internet fees or English, she asked for money! The agency letter where you cite 'I dont understand anything when we are talking on the phone... and you promised to help me with English. You remember?' was translated by Alla. It's obscure enough to allow various interpretations of the request intent. Clever!!! Nonetheless, personal emails requested money for internet fees, and accepted money, for English lessons...Then NO contact! She 'milked' me, then abandoned me!!!
As noted, services at the agency are FREE for the ladies. She could have replied...In English, for FREE...I saw her at the agency a number of times on Web cam during the 4 weeks that followed! NO contact was initiated by Gallina. To my 2 agency letters sent in that 4 weeks, no response to clear questions about the money!!! Because of that, our relationship deteriorated!
(Obviously, she avoided admitting to money matters! Your investigation process has assisted her!)
My point? This is not the first time that the agency has assisted and protected ladies, and even at a local level, to have made available to them personal information about male clients!!!
As I mentioned about other ladies I met, it seems a pattern of behavior, and when questioned, all is denied, ignored or whitewashed!
Perhaps I'm unlucky with ladies I've written to, and met in the past!
Perhaps there is validity in what I'm saying!
I don't believe this process is looking seriously at the issues involved, and THIS seems like a futile exercise which only serves to maintain the agencies 'good' record, and Gallina continues to operate, providing income for the agency and translator, and future opportunity for Gallina to 'profit' on clients!
As stated, I am pursuing legal action...This will be Gallina's karma!!!
Date: 02 August 2009 None
PS As Gallina was aware of being posted on Scam site, and wrote to me in English, via Alla and the agency about this, why didn't THEY alert you to what had happened? Keeping it hidden at local level???
Date: 04 August 2009 Olga Orlova
Hello Dear XXXXXXXXX,
Thank you for your detailed letters and waiting for our answer.
First of all let us inform you that we were awear of the situation that happenned between you and Galina. The manager of Sumy branch informed us on it just a day before you wrote a request on this matter to support center. The manager sent us the links of the sites where you displayed Galina . We would contact you on this matter any way as we consider it as an outstanding case that requires investigation.
We are thankful to you for providing us with all the information on this matter as it was very helpful.
As you understand now she doesn't have that good record and her profile is hidden and no other new members can contact her.
Dear XXXXX we agree with you that Galina behaved in a bad manner not contacting you after receiving the money. She is explaining this with being busy for looking for a new job. Maybe she had some other reasons. Still she is asking us to give her another chance and stay on the site.
Dear XXXXX in one of the letters Galina mentioned that she would return you the money you sent to her. As we know scammers do not behave like this. What if she returns you the money will take her of the sites? We can discuss this issue with her.
If you agree with this proposition, please let us know the exact sum of money you sent to her. Earlier you mentioned that you sent her $1102U hrivna that is $200 AUD. In USD it's about $140 is that correct?
We hope to hear from you soon.
Sincerely. Uadreams support center.
Date: 04 August 2009 None
I'm surprised about you mentioning the Sumy manager alerting you to this, as it has NOT been previously mentioned!
Galllina was busy??? Sorry! What rubbish! She was at the agency a number of times and didn't bother to write!!!
SHE IS A SCAMMER AND GOLD DIGGER !!!
Thank you for such a generous offer. It does not compensate time, travel, accommodation, translation fees, gifts, money given her OR the emotional and psychological abuse!!!
She continues to meet others...She is not affected by this...YET!!!
Again, thanks for the offer, but it does NOTHING to address the REAL issue! So NO THANK YOU!!!
Besides, this is now a legal matter!
She will get what she deserves!!!
Date: 04 August 2009 None
Could you please also comment on Tatyana M...Translator at your Nikolaev office?
Is she the same Tatyana M #8164 who was listed with Poltava agency?
Date: 07 August 2009 Olga Orlova
Hello Dear XXXXXXXXX,
Thank you for your time waiting for my answer.
These two Tatyanas are two different people.
As to the Sumy office situationm that's true they contacted us on this matter right a day before we got your request. As i said before we would contact you on this matter in any case some time later after we checked everything.
As to Galina we still do not consider her a scammer. We think it's the matter of misunderstanding that arose between you and her when you tried to communicate on your own. If she were a scammer she would be placed on many free dating sites and i'm sure we would have plenty of reports on her. But we never did accept the one you sent to us.Galina also told us that after she received the money right on the other day she wrote you about this one one of your email addresses.
Still we'll keep an eye on this lady and we are thankful to your report.
Dear XXXXX, if you are still on our site it means that you trust our agency. Could you please take off our name from the scam sites as it can be bad for our reputation.
We hope you'll treat our request with understanding.
Sincerely. Uadreams support center.
Date: 07 August 2009 None
Thanks again for your reply, in particular about the Tatyana M situation!
As for Gallina's credibility...
I. She told me she IS listed on other FREE sites.
2. There was NO email sent to me after she took the money. Thats a lie. I doubt it exists!
Ask her to forward the email to YOU, and you can forward it to ME and PROVE to me it exists. It will have the details of WHEN it was sent to ME! This has NEVER been mentioned before!
In fact you wrote 'Dear XXXXX we agree with you that Galina behaved in a bad manner not contacting you after receiving the money.'
There is another issue relating to breaches of privacy and confidentiality. I am investigating and will comment further if necessary!
Date: 07 August 2009 None
On an Internet search of XXXXXXX, this site link appears:
XXXXXXX from Sumy 22 years, Ukranian girl for marriage
XXXXXXXXX. Age: 22 yo Smoke: No Drink: Socially Religion: Christian ... In summer we go for a walk to park, in winter jsut sit in some little cafe. ...
www.XXXXXXXXXXXXXXXXXXXXX (Some details omitted in an attempt to preserve my privacy)
It goes directly to MY account!
ALL my personal details have been edited to give ALL my details, full name etc...This would ONLY be known by YOUR agency!
As a precaution, I have re-edited to minimize impact of this breach!
I have reported this incident to various agencies including the FBI!
I would appreciate if you could facilitate transferring my details to another profile which I will construct with your assistance!
I await your response
Date: 08 August 2009 None
You also wrote : 'Galina also told us that after she received the money right on the other day she wrote you about this one one of your email addresses.'
How do YOU or Gallina know IF I have more than ONE email address???