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Red circle with white cross in taskbar tray - saying 'Your computer is infected'
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Question: My computer was infected a while ago with Spysheriff and I got rid of it. But I discovered a red circle with a white cross in my taskbar. When I move my mouse over it, it says 'Your computer is infected':
Answer: This one is easy to get rid off.
- Open the task manager (press Control+Alt+Del)
- Select Processes and look for a process named 13242.exe or similar (a pattern of numbers) and kill this process.
Look for a process named Archive.exe and kill it as well. Note that the name of this other program may be different in your case - a known other name is tool2.exe .

- Search your hard disk for the file name 13242.exe (or whatever number it may have been in your case). In my case this was in:
\Documents and Settings\user1\Lokale Einstellungen\Temp
Other users reported to have found these files in c:\Windows.

As you can see in the screenshot, I found a LOT of executable files there, most of them the length 0. I could not delete those files until I had killed process 'Archive.exe'.
The file archive.exe was entered as an auto-start in the registry here:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
I deleted the file Archive.exe from C:\Program Files\Archive:
Directory of C:\Program Files\Archive
11/24/2004 04:21p <DIR> .
11/24/2004 04:21p <DIR> ..
11/24/2004 04:21p 106,496 archive.exe
1 File(s) 106,496 bytes
2 Dir(s) 3,235,689,984 bytes free
Content-type: text/html
Comments:
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anonymous from United States
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i don't have any of these files and i have the 'your computer is Infected' I don't download??
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anonymous from United Kingdom
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post up the names of the processes here
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anonymous from United States
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I purchased Spyware Doctor, ran it, and all my troubles are gone!! It is $29.95 but worth every penny.
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anonymous from United States
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winstall.exe was my variant. After removing it from my task manager, I performed a simple search for the file 'winstall.exe' and came up with two files. I didn't know which one to delete so I highlighted both files and clicked on 'properties.' One file was created a very long time ago but the other file was created the same day that I was attacked by the spyware. I deleted that file and now my computer is back to normal.
A thousand thanks!
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anonymous from United States
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anonymous from Peru
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In my computer the file was called AOEOSCU.EXE
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budapest from Hungary
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Thank you, winstall.exe was the issue for me. Does anyone know why products like Norton don't protect against this?
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anonymous from United Kingdom
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hello can you help me please i cant find any of those archive or 13242.exe so can you tel me what to do??
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anonymous from Hong Kong
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I am using win me and i gone to some adult site and there i got this virus Spysheriff and i got this Red circle with white cross in taskbar tray ca9396ef.exe.i already rid of that spysheriff but i couldn't delete that red circle,as u mention delete the file with numbers,so i deleted but the file keeps coming back,what should i do,pls help,thanks.
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anonymous from United States
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the latest avg antivirus and windows defender removed it for us norton does not catch half of the viruses avg is the best there is a free version but you have to search for it get it from only the grisoft web site
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anonymous from Australia
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i saw one that was xpupdate.exe as well
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anonymous from United States
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my version was in the C;/Program Files as a folder named 'Pest Trap'
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anonymous from United States
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To get rid of the annoying red circle with the white X:
Select run type in MSCONFIG. Go to startup. Find wistall.exe and delete the X from the box.
Wistall is the cause of the spyware FALSE information.
All will be well.
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anonymous from United States
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Go to the following website and follow instructions. It might actually take 2 or 3 tries to complete removal as well as manually removing winstall, bikini and n. Good luck.
http://greatis.com/..l_gviz.htm
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anonymous from Ireland
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showed as xpupdate.exe here, thanks for all the info - finally killed it
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